Relax & reconnect Cable Beach Club!
Important information for our incoming guests
Cable Beach Club Resort & Spa is now open. Whilst this is an exciting prospect for all of us at the Resort, we would like to communicate the below modifications we have made to our Resort operations and services in accordance with the W.A State Government's COVID Safety Plan, and in the interest of guest and staff health and safety.
We have provided the below information so our guests can better understand what to expect during their Resort experience. We kindly ask all guests to read the information provided below as you will be asked to acknowledge your agreement of these terms upon arrival at the Resort. Please appreciate that rules and regulations are regularly updated, and we will revise the below in accordance with new announcements.
We thank you in advance for your understanding and we look forward to welcoming you.
Your Arrival to Broome
Upon arrival at Broome Airport, we ask that you visit the Cable Beach Club desk and provide your name to our team members. You will be directed to the Resort’s transfer vehicle which will be thoroughly cleaned prior to each use. Guests will be required to pre-arrange their transfer through our Reservations team before arrival. We ask that you maintain social distancing upon arrival in Reception and our friendly team will welcome each party as quickly as possible.
Health Declaration
When you and your party arrive at the Resort, you will be asked to agree to the below as a condition of entry due to COVID-19.
• Inform the Resort should you and/or your traveling party show signs of/or contract COVID-19 (such as coughing, sore throat, headaches, or difficulty breathing) whilst staying at the resort.
• If you or anyone in your party do show any of the above symptoms, you agree to be tested for COVID-19 and remain isolated in your room until a negative result is confirmed in writing.
• Follow the Resort's direction regarding social distancing and COVID-19 requirements at all times.
• Declare that you have not had close or casual contact with a person who has a confirmed case of COVID-19.
SafeWA App Download and Usage
The W.A State Government requires patrons over 16 years to check-in to all venues (restaurants, spas, gyms etc.) with the SafeWA app (free to download at App Store or Google Play). SafeWA is a digital COVID-19 contact register system, which uses unique QR codes to register attendance. More info.
Guests will also be required to provide the names, mobile numbers, and email addresses for all guests staying in their room (if applicable).
Swimming Pools
Both the Ocean and Family pools are open and guests are reminded to please exercise social distancing practices. We ask that no lounges or seats are reserved without an actual guest being present.
Resort Dining
We invite you to enjoy our new dining experiences and savour the delicious menus our Executive Chef has thoughtfully created. Please note, a reservation is required for all table service restaurants including Sunset Bar & Grill breakfast. If dining at one of our set sitting times, please arrive on time to avoid your table being reallocated. Pre-arrival reservations for Sunset Bar & Grill breakfast and dinner are recommended and can be made by phoning (08) 9192 0470 from 12noon to 8pm every day. To reserve a table for dinner at Cichetti Club, please call (08) 9192 0411 and for Kichi Kichi reservations, please call (08) 9192 0479.
Learn more about our restaurants and view sample menus here.
Breakfast
- Sunset Bar & Grill offers a delicious breakfast buffet from 6:30am to 10:30am daily. Breakfast is $36 per adult/$20 per child and includes hot dishes, continental options including fresh pastries and cereal, seasonal fruit, and beverages.
We recommend making a breakfast booking in advance as reservations are essential. Pre-arrival reservations for Sunset Bar & Grill breakfast can be made by phoning (08) 9192 0470 from 12noon to 8:00pm every day. - A takeaway breakfast option (toasties, chia pods, and barista coffee) is also available daily from Cichetti Club from 7:00am to 10:00am. Please order from the Cichetti Club bar.
Lunch
- The Family Pool lunch menu is available from Kichi Kichi from 11:00am to 4:00pm. Please order and pay at the bar.
- The Ocean Pool lunch menu is available for guests over 18 years from 11:00am to 4:00pm. Please order and pay at the bar.
Dinner
- Sunset Bar is open from 3:00pm daily for sunset drinks and casual dining. Please order and pay at Sunset Bar.
- Sunset Bar & Grill is exclusively open to in-house guests each evening with an opportunity for 50 guests per sitting. Two sittings are available at 5:30pm to 7.15pm and from 7:30pm.
- Cichetti Club is open from Tuesday to Saturday from 6:00pm. Bookings are essential and can be made by phoning the restaurant on (08) 9192 0411.
- Kichi Kichi is perfect for casual, poolside dining with table service. Why not try our new dumplings and ramen soup? Kichi Kichi is open Thursday to Sunday from 5:30pm to 9:00pm. Bookings are essential.
- Room service (Cable Eats) is also available each day with a casual menu from 12noon to 10:00pm. The menu is available on your room TV or in the guest newsletter.
Gym
The gym will be open from 6:00am to 8:00pm daily and will be cleaned regularly. We ask that you please maintain good hygiene and wipe down the equipment with the disinfectant provided after use.
Chahoya Spa & Salon
Chahoya Spa opening hours:
9:00am to 5:00pm daily
Hair Salon opening hours:
9:00am to 7:00pm Tuesday and Wednesday
9:00am to 5:00pm Thursday to Saturday
Closed Sunday, Monday
Due to COVID-19 social distancing and cleaning measures, ‘walk-in’ appointments are not available at either the Spa or Salon. Bookings are essential, and we recommend you book in advance to ensure we can accommodate your request. Please note: Chahoya Spa is currently fully booked until 10 April, with limited availability beyond this date. We apologise for any inconvenience if your preferred appointment time is not available.
Please call 9192 0440 or dial ext. 440 for the Spa and 9192 0449 or ext. 449 for the Salon to make an appointment. If the phone is unattended, please leave a message and one of our therapists will call you back to confirm an appointment time as soon as possible.
We ask that you please arrive ten minutes before all appointments and only the person with an appointment be in attendance.
Cleaning and Hygiene Measures
- Resort staff will all undergo the mandatory Hospitality & Tourism COVID-19 Hygiene Course prior to their commencement. Please understand that due to our thorough hygiene practices, we anticipate room cleaning will take longer than usual and you may experience a service delay.
- Social distance reminders will be in place throughout the Resort and hand sanitiser is readily available. We ask that all guests practice good hygiene including regular hand washing throughout their stay.
- Shared bathrooms and facilities will be cleaned regularly, and signage will be in place around prohibited areas.
Checkout Time
- Checkout time is 10:00am and late check out is currently not available. Please speak to our Concierge staff to make a half-hour reservation for the complimentary changeroom facilities, if required.
We understand that many of you are return guests who have created wonderful memories at our Resort and whilst you will still be able to enjoy our welcoming service in a beautiful location, we want you to be fully aware that this will be a somewhat different experience.
Please note that our Reservations team is working to ensure you receive the best possible service and are currently confirming upcoming guest reservations.
Your understanding is much appreciated as we navigate through this new venture and we look forward to welcoming you soon.
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